Ownice C600 Problem (System Ui stopped)

Evolution

Hạ sĩ
Hello

it seems that i found here some good people who know this Devices
I bought 4 Months ago a Ownice C600 for my Buick Regal but since last week it isn't working anymore.

It's booting and than there a failure "System Ui stopped" and i can't "use" the Touch.
I can press "ok" thousand times but it comes again and again.

Don't know whats the Problem - when you see the Picture i attached there is no Top Bar Menu, maybe the Canbus Decoder is not working because i have strange errors when i read the Car fault codes with my OBD.

Is it somehow possible to boot into Recovery Mode and make a Factory Reset? Would like to test this first.
I tried so many things but the only thing that works is when i knock at the screen at booting the USB Upgrade Menu is there (but i have no Firmware to install either).

Can anyone help me please.

I tried everything to reach someone at Ownice.com, Ownice.es, Aliexpress, Google+ and so on but no one answered me - the baddest support i ever had as a customer from a company...
 

Đính kèm

icarvietnam

Administrator
Hello

it seems that i found here some good people who know this Devices
I bought 4 Months ago a Ownice C600 for my Buick Regal but since last week it isn't working anymore.

It's booting and than there a failure "System Ui stopped" and i can't "use" the Touch.
I can press "ok" thousand times but it comes again and again.

Don't know whats the Problem - when you see the Picture i attached there is no Top Bar Menu, maybe the Canbus Decoder is not working because i have strange errors when i read the Car fault codes with my OBD.

Is it somehow possible to boot into Recovery Mode and make a Factory Reset? Would like to test this first.
I tried so many things but the only thing that works is when i knock at the screen at booting the USB Upgrade Menu is there (but i have no Firmware to install either).

Can anyone help me please.

I tried everything to reach someone at Ownice.com, Ownice.es, Aliexpress, Google+ and so on but no one answered me - the baddest support i ever had as a customer from a company...
You can try to download and reflash the firmware version 20.06.2018 for ownice c600 head unit here:
https://www.mediafire.com/download/6hj224kw0jcml11
 

Evolution

Hạ sĩ
Hello and thanks again ;)

I am the guy from Facebook and i already got the Firmware on Friday from you (or your Friend?)
Everything is working now!
 
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